Royal Mail Service Disruptions

Please see royalmail.com/services-near-you for opening times of the Customer Service Point, as they may have changed during the Coronavirus crisis.

Services in Ruthin (LL15)

We're very sorry to advise, due to resourcing issues at our Ruthin Delivery Office, deliveries in the LL15 postcode area are likely to be limited today, Thursday 26 November, and for the rest of the week


Update 23rd November - 

Update on services in the ME14 - ME18 postcode areas

We're very sorry to advise, due to ongoing resourcing issues at our Maidstone Delivery Office, deliveries in the ME14 - ME18 postcode areas continue to be disrupted today, Monday 23 November, and this is likely to continue for the rest of this week. 



Update 17th November -

Services in Sawbridgworth (CM21, CM22, CM23, CM24)

We're very sorry to advise, due to resourcing issues at our Sawbridgeworth Delivery Office, deliveries in the CM21, CM22, CM23 and CM24 postcode areas are likely to be limited today, Tuesday 17 November, and for the rest of the week.

... continues due to ongoing resourcing issues at our Bishops Stortford and Sawbridgeworth Delivery Offices, deliveries in the CM21 - CM24 postcode areas continue to be disrupted today, Tuesday 24 November, and this is likely to continue for the rest of this week


Update 16th November -

Services in Polegate (BN26)

We're very sorry to advise, due to resourcing issues at our Polegate Delivery Office, deliveries in the BN26 postcode areas are likely to be limited today, Monday 16 November, and for the rest of the week.

...continues week commencing Monday 23 November & the remainder of the week. 


Update 12th November - 

Services in Maidstone today (ME14-18)

We're very sorry to advise, due to resourcing issues at our Maidstone Delivery Office, deliveries in the ME14-18 postcode areas are likely to be limited today, Thursday 12 November, and for the rest of the week.


Update 10th November - 

Services in Basildon, (SS13-SS16)

We're very sorry to advise, due to resourcing issues at our Basildon Delivery Office, deliveries in the SS13, SS14, SS15 and SS16 postcode areas are likely to be limited today, Tuesday 10 November, and for the rest of the week.


Update 9th November - 

Services in Benfleet

The resourcing issues at our Benfleet Delivery Office are improving, but we're very sorry to advise deliveries in the SS7 postcode areas may still be limited today, Monday 9 November, and for the rest of the week. 


Bristol Mail Centre (BA, BS, GL, TA) and Bath Delivery Office 

Due to the evacuation of staff at our Bristol Mail Centre and Bath Delivery Office in the early hours of today, as the result of an ongoing security incident, mail processing has been severely affected.As a result, we're sorry that mail due for delivery in the BS, BA, GL and TA postcode areas today will be subject to delay.

Bath Delivery Office

Staff at our Bath Delivery Office have also been evacuated as part of the security incident. As a result, the Customer Service Point, due to open between 8am and 1pm today, is currently closed.

We apologise for the obvious inconvenience caused by these circumstances beyond our control. We will add any new information to our  Service Updates page as and when available.

Kind Regards,

Royal Mail Customer Services